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Excerpts From The Lifestyle CEO Book!
From the Introduction One
sunny summer day in 1995, I gave two weeks notice to a very stunned vice president and set off to create a life I could enjoy from the inside out. Now, 11 years later, I am fulfilling my highest calling for this time in my life. I am a wife and mother of two beautiful children ages 2 and 4. Day after day, hour after hour, I enjoy earning a living without really having a job. Instead, I do what I love to do, in a home office that allows me to respond quickly when my husband and children need me. I participate in field trips to pumpkin patches and strawberry farms without having to ask for time off. I enjoy picnic lunches during the week
now and then, and perhaps best of all, I do my grocery shopping when no one else is in the store. Instead of working for corporate America, I actually own a tiny piece of it. I have broken the chains of 9 to 5 bondage. I am free. I make my own job security because I own the job. I do not look to an employer to define my worth, my day or my life! I do what I love to do, and I do it on my own terms, meeting the challenges of entrepreneurship while also enjoying meaningful and life affirming family time as I create a legacy for my children. I am a Lifestyle CEO and one of my greatest joys is equipping others to become one too, for we all can.
From What To Do When You Don't Know What To Do
I am going to tell you a secret now that will give you a huge head start
on turning your passion into a successful business. In fact, if you only
remember one thing from this entire book, remember this and put it to work
for you. It’s great to have a superior product. It’s great to use the
highest quality ingredients to make what you sell, wrap it up pretty and
sell it at your website. It’s great to have a memorable business name and
an easy to find website address with a user-friendly shopping cart. And
it’s certainly great if you have a lot of money! But you can have all of
those things and more, and still be doomed to failure from the start if you
don’t do one thing. Above all else, as you start your new business, you
absolutely MUST adjust and renew your mindset to live and enjoy life as a
Lifestyle CEO.
This means you have to do more than just think outside the box. You have
to demolish the box and create your own rules for success. Be more aware of
who you are, where you are in your life and what you want out of life. It
sounds simple, doesn’t it? Just focus on your business, get up a little
earlier in the morning, organize your office, be true to yourself and
you’ve adjusted your mindset, right? Well those things are certainly great
things to do, but they’re not what I’m talking about here. (We’ll get
to some of them in later chapters.) What I’m talking about now, from the
outset, is literally rebirthing your mind by forgetting for a moment about
how great your product or service is. Forget about how lovely your website
is. Forget about everything you have ever thought about starting a
successful business and focus on building your entire business around a
single thought From Family, Inc.
Lifestyle
CEOs enjoy extraordinary lives. They expose their children to exciting
lifestyle choices and instill in them a sense of self-reliance and
confidence. They set their own schedules and consequently are able to enjoy
their time together on their own terms. They do not greet the start of a new
workweek with a wish that it would end and family time is not limited to the
24 waking hours between Friday night and Monday morning. They work hard, far
harder, than they ever worked for other people. But the pay off is big.
Everyone rolls up their sleeves to accomplish the shared goals that propel
both individual and family unit forward to their next appointed task. Each
couple starts with a similar goal: to create a lifestyle that could be
enjoyed from the inside out and which is dictated not by societal norms and
expectations, but by the still small voices inside of them that told them.
From Wrap Technology Around Your Finger
An opt in online newsletter is a great way to increase traffic to your website
because it gives you a periodic reason to contact people who have
specifically asked to receive news about your business. Despite its
benefits, an email newsletter should not be launched on a whim. In many
ways, if you have a newsletter, you will have to also become a part of
another industry – the publishing industry. Rest assured that it is a lot
of work and can easily eat up time that you could otherwise spend growing
your business by generating sales in other ways.
If you think that developing articles and other
content for a newsletter it too much for you, consider a periodic “email
blast,” which will send customers a colorful reminder about your products.
Email blasts can be done around holiday occasions and can incorporate
complementary products or services provided by others. For example,
Carol’s Daughter issues four email blasts a month, each one displaying
beautifully photographed products and a message corresponding to a
particular holiday or theme. Because Carol’s Daughter’s owner Lisa Price
is a music fan and her customers tend to enjoy music, her email blasts
sometimes include an offers to get a popular artist’s CD with a minimum
purchase.
As a publisher, you will create and edit content
(or perhaps pay others to do so), purchase or take high quality photographs,
create publication layouts, manage subscriptions and a whole host of things
that have nothing to do with making and selling your products. In order to
manage these things, I recommend launching a newsletter only if you feel you
have the time to publish a professional publication. As a rule of thumb, to
be effective a newsletter needs to be published at least monthly and with
regularity (i.e., on the first Sunday of the month and so forth). Set aside a minimum of 3 full days to learn how your
newsletter hosting service works, another 5 hours a month to
produce and publish a monthly newsletter, and another few hours each month
to manage and maintain your subscriber list. If you think you have the time
to invest, or if you can hire someone to manage your newsletter for you,
here's how to produce a topnotch publication.
From Intellectual Property: Branding and Trademarking
It’s easy to see how brand establishment can mean nothing without the
accompanying trademark rights to protect it. In the cosmetics industry, Mary
Kay touts itself as “America’s most trusted brand.” Revlon is the
brand of choice for the “Most unforgettable woman in the world – you.”
Avon is “The company for women.” Ford says “Quality is job 1.” Ryan
homes are “Built for life.” Beautyrest gives you “Better sleep through
science.” Each of these slogans is also a registered trademark used to
brand the company associated with it. These companies are successful not
only because their products are reliable and fun to use but also because
they have a particularly unique brand, and they own legal rights to that
brand, and they rely on the brand at least as much as the products to
generate sales. Whatever your brand name is, it will stand for the type of
emotional experience your customer will come to expect from you. To
“brand” your products is to choose your most significant strengths and
communicate them in the most compelling ways possible to your customers,
using a name that is uniquely yours in the marketplace.
When choosing what name you will use to brand
your products, choose one that will allow you the greatest possible degree
of control. Choose a name that will separate you from a sea of nameless,
faceless competitors and give you the power to label yourself and your
products the way you want to. If you have the money, you may wish to
consider hiring a marketing or “naming” form to help you choose a name
for your company. The price for such services can be as much as $20,000 on
the low end, but if the resources are there, investing them in the selection
of a company name is worth considering. Most small businesses do not have
the funds to hire a naming firm but many of the same tactics they use are
available to help you do it yourself.
The importance of selecting optimal brand
names for your company and the products or services you sell cannot be
understated. I have read estimates that consumers are exposed to over 30,000
commercial messages each day and this number will no doubt continue to rise
as more and more people spend time on the Internet. But your brand is so
much more than the sum of what you sell. It also encompasses the people who
work with you, the colors you choose for your brochure, the look of your
website and even the car you drive and the clothes you wear. All of these
things collectively combine to form the foundation for your customers’
future buying decisions. From Schmooze or Lose For
Internet-based business, there are two types of “physical” face time.
One is physical on the telephone and the other is physical in body. Sure,
email and online discussions are fun and convenient, but
the convenience of email will never be a substitute for one-on-one
conversation between human beings. Let's face it, if all you need to do is
confirm an order, send "form" information, or ask a simple
question or two, email is great. But by now, everyone in business, both
large and small, knows that with all its efficiencies, email can be an
extremely impersonal and sometimes wholly ineffective communications tool
depending on the circumstances. Supplementing online face time with personal
follow up extends the reach of the Internet, making an online presence
remarkable and distinctive.
When I was in the "corporate job," I
represented my company in a legal capacity as its attorney. At the time, we
were trained (some would say brainwashed) to resent our corporate
competitors. So, I did what I was told, doing my level best to thwart
competitors' efforts to in any way undermine my company's strivings in the
industry. One day, I learned that the president of my company played golf
regularly with the president of our fiercest competitor, and that their sons
attended the same school. It suddenly dawned on me that, though they headed
competing companies, they saw the value of personal relationship building
... something that cannot be done online. If you want your business to be a
significant part of the life you love, you will have to build relationships
that can enhance both your business and professional lives. To do this, you
have to actually show up personally now and then. From Telling
Stories That Make Your Cash Register Ring
When you use the media as a way to market your
business, you tap into a powerful medium that has far more potential than
paid advertising and even your own website or brochure. Advertisements are useful, but
they are paid for. You wrote them yourself and
everyone knows that. On the other hand, when an objective member of the
media makes you a part of a legitimate news feature, you enjoy a priceless
addition to your marketing strategy, and it can be used time and time again
to make a “first impression,” generate buzz and
increase sales. I have heard it said that news coverage is 6 to 10 times
more effective than advertising simply because of the editorial screening
process it goes through before it’s disseminated.
If you tap into the power of the media from a
public relations perspective, you will enjoy a huge head start in terms of
differentiating your company from the competition. Just initiating and
developing strategic relationships with the media will make a big difference
in how your company is perceived and in how you perceive yourself and your
company. Creating “buzz” about your products is absolutely necessary to
be successful in any industry. It is nearly impossible to do this
without getting at least some media coverage that you do not pay for. To tap
into the power of the media, you need to do 3 things, and do them well: (1)
define your message; (2) deliver your message; and (3) multiply your
message. Want to learn more?! Do more?! Live more?! The Lifestyle CEO book is shipping now! Get your copy today!
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